Terms of service

Last Updated: September 3, 2026

Welcome to Couje. These Terms of Service ("Terms") govern your use of the Couje website, including couje.com, and any purchases or other transactions you make through our online store. The Store is operated by Couje ("we," "us," "our"), located at 118 Cameron Rd, Cameron, South Carolina, 29030, United States.

By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms and any policies referenced within them.

Please read these Terms carefully before using our website or purchasing products. If you do not agree with these Terms, please do not use our website or services.

1. About Couje

Our store is powered by Shopify, which provides the technology and infrastructure used to operate our online shopping platform.

These Terms should be read together with our other applicable store policies, including our:

If a specific policy contains terms that apply directly to a particular service or transaction, those terms will apply to that matter.

2. Eligibility to Use Our Website

You must be at least 18 years old, or the age of majority in your place of residence, to purchase from the Store. If you are purchasing on behalf of another person or organization, you confirm that you have the authority to do so. You agree to provide accurate and current information when using our website, creating an account, or placing an order.

3. Using the Website

You agree to use couje.com only for lawful purposes. You must not use our website or services to:

  • Violate any applicable law or regulation.
  • Commit fraud or facilitate fraudulent activity.
  • Attempt to gain unauthorized access to our systems or accounts.
  • Interfere with the operation or security of our website.
  • Upload malicious software, viruses, or harmful code.
  • Scrape, copy, reproduce, or exploit website content without authorization.
  • Harvest data or misrepresent your identity.
  • Use our website in a way that could harm Couje, our customers, service providers, or other users.

We may restrict or terminate access to our website where we reasonably believe these Terms have been violated or that the activity creates a security, legal, or operational risk.

4. Product Information

We work to display our products, descriptions, and photos as accurately as possible. However, some information may vary due to:

  • Differences between devices and screen displays.
  • Product photography and lighting.
  • Manufacturing, supplier, or material variations (particularly in handmade or natural-material items).
  • Measurement tolerances.

We do not guarantee that every image, colour, description, specification, or other product information will be completely accurate, current, or error-free at all times. If a product you receive materially differs from its description, our Return & Refund Policy applies.

5. Product Availability

Products displayed on couje.com are subject to availability. We may limit quantities, discontinue products, modify specifications, or remove products from our website at any time. A product being displayed does not guarantee it will remain available.

If an item becomes unavailable after you place an order, we will contact you and, where appropriate, provide a refund or another available resolution.

6. Prices and Payments

All prices are shown in USD ($). Applicable sales tax is calculated and shown at checkout.

Prices may change from time to time without prior notice. Any price change will not affect an order already accepted and confirmed, except where a correction is required because of an obvious pricing or technical error. If the corrected price is higher than what you paid, you may cancel for a full refund.

We accept the payment methods listed at checkout and described in our Billing Terms and Conditions. Payment is authorized at checkout and captured when the order is placed. We use third-party payment providers to process transactions; payment information is handled by those providers in accordance with their applicable terms and privacy policies.

7. Order Acceptance

An order is accepted when we send the order confirmation email. Submitting an order does not necessarily mean we have accepted it.

We may refuse or cancel any order where we reasonably suspect fraud or error, or for reasons including product availability, pricing or listing errors, payment authorization problems, or shipping restrictions. If payment was taken for a cancelled order, it will be refunded in full.

8. Order Information

You are responsible for ensuring the information provided during checkout, including your name, shipping address, billing information, email, phone number, and product selection, is accurate and complete.

If you discover an error after placing an order, contact us as soon as possible at support@couje.com. Because orders may enter processing shortly after purchase, we cannot guarantee that changes or cancellations can be made once processing has begun.

9. Accounts

If you create a customer account, you are responsible for keeping your login details confidential and for all activity under your account. Notify us at support@couje.com of any unauthorized use.

10. Shipping and Delivery

Shipping terms, timeframes, and what happens with delayed or lost packages are set out in our Shipping Policy. Delivery times are estimates and may be affected by factors outside our control, including carrier delays, weather, customs processing, and high-volume periods.

11. Returns and Refunds

Your return and refund rights, including your statutory rights as a consumer, are set out in our Return & Refund Policy. Nothing in these Terms limits any right you have under applicable consumer protection law.

12. Cancellations

If you need to cancel an order, please contact us at support@couje.com as soon as possible after placing it. We will make reasonable efforts to accommodate cancellation requests before fulfillment or dispatch, but cannot guarantee cancellation once an order has entered processing or shipped. If the order has already shipped, you may return it after delivery in accordance with our Return & Refund Policy.

13. Intellectual Property

All content on the Store, including text, images, logos, product descriptions, graphics, and design, belongs to Couje or its licensors. You may access and use the website for personal, non-commercial shopping purposes only. You may not reproduce, modify, distribute, sell, or commercially exploit this content without our prior written permission.

14. User Contributions

If you submit content to the Store (for example, a product review or photo), you are responsible for ensuring you have the right to provide it, and you grant us a non-exclusive right to use it in connection with the Store. You must not submit content that is unlawful, misleading, defamatory, or infringes anyone's rights. We may remove such content and reserve the right, but are not obligated, to monitor submissions.

15. Third-Party Tools and Links

The Store may use third-party tools and services (for example, relating to payments, analytics, or shipping) and may link to third-party sites we do not control. We are not responsible for third-party content, policies, or services; your use of them is at your own risk and subject to their own terms.

16. Website Availability

We aim to keep couje.com available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free. The website may occasionally be unavailable due to maintenance, updates, or circumstances outside our reasonable control.

17. Errors and Corrections

We reserve the right to correct pricing, product, or other content errors at any time, including after an order has been placed. If an obvious error affects an order you have placed, we will contact you to discuss available options, including confirming the order at the correct details or cancelling with a full refund.

18. Prohibited Uses

You may not use the Store to: violate any law; infringe intellectual property; transmit malware or harmful code; harvest data without authorization; interfere with the Store's operation or security; impersonate another person; or engage in fraudulent activity. We may restrict or terminate access for prohibited use.

19. Disclaimers and Limitation of Liability

The Store is provided "as available." To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential losses arising from use of the Store. Nothing in these Terms excludes or limits liability, warranties, or consumer protections that cannot legally be excluded under applicable law.

20. Events Outside Our Control

We will not be responsible for delays or failures caused by circumstances reasonably beyond our control, including natural disasters, severe weather, transportation disruptions, government actions, or internet and telecommunications failures. We will take reasonable steps to minimize the impact of such events where possible.

21. Indemnification

You agree to indemnify and hold harmless Couje against claims, damages, or expenses (including reasonable legal fees) arising from your breach of these Terms or misuse of the Store, to the extent permitted by law.

22. Privacy

Your use of couje.com is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

23. Termination

We may suspend or terminate access to the Store for breach of these Terms. Provisions that by their nature survive termination (including Sections 13, 19, and 21) will continue to apply.

24. Severability

If any provision of these Terms is found invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.

25. Entire Agreement

These Terms, together with the policies expressly referenced within them, form the entire agreement between you and Couje regarding your use of the Store, except where additional terms apply to a specific product, promotion, or transaction.

26. Governing Law

These Terms are governed by the laws of the State of South Carolina, United States, without regard to conflict-of-law principles, and without prejudice to any mandatory consumer protections of your state or country of residence.

27. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, or applicable legal requirements. When we do, we will update the "Last Updated" date at the top of this page. The version published at the time of your order applies to that order; continued use of the site after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

28. Contact Us

If you have questions about these Terms of Service, our products, your order, or any of our policies, please contact us.

Store Name: Couje
Company Address: 118 Cameron Rd, Cameron, South Carolina, 29030, United States

Email: support@couje.com
Phone Number: +1 (908) 417-6082

Opening hours customer service:
Monday - Friday: 9:00 AM - 5:00 PM (EST)
Saturday - Sunday: Closed

Response time: We aim to respond within 24 hours on business days.